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Petunia with NACT and EXCEL Switches

EXCEL ADS
Petunia Telemanager™ enables Excel ADS platforms to be deployed or redeployed in today's telecommunications service provider environment.
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NACT XNT/NTS
Petunia Telemanager™ compliments NTS platform by providing an intuitive web based access to your NOC, telecommuting staff, agents and resellers.
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Petunia Telemanger™


The Challenge

Prior to the emergence of Internet based services such as digital music sales and Voice over Internet, telecommunications companies relied on a single set of systems to manage their business.  With today's emerging products, services and markets, providers are using multiple systems to manage their Internet based products and services.

With to many systems involved, the cost goes high and productivity decreases.  No company can afford to be in this situation.

Petunia Telemanager™
Finally, Petunia Telemanger™ is here.  The ideal business management tool for the service companies.  It allows an ISP to offer voice services, web based store fronts as well as digital music and other data services, all provisioned, managed and billed on a single stable platform.  In fact by using Petunia ISPs can instantly offer Voice over Internet (VoIP) services to their existing clientele.  Thanks to the the integrated SIP (session initiation protocol) service.

An existing traditional telephone company can use Petunia to interface with multiple switches and multiple types of switches such as NACT and Lucent Excel switches, or simply add VoIP gateways to their network and offer a both TDM and VoIP services managed by the same platform.

Petunia draws its strength from its ability to combine the traditional telephone services with state-of-the-art Internet based voice and fax services and eCommerce under a single platform.

Petunia is a modular software application which runs on Microsoft Windows Advanced Server (TM) and can be custom packaged to meet each client's specific needs.  The eCommerce module provides  web based store fronts as well as inventory management and billing on the back-end.

Its rate and route management engine along with a powerful real-time rating engine is ideal for handling high volume "anything" detail records (ADR).  Invoicing, statement, credit card and bank debit payment options are integrated under the same intuitive system.

ISP to CSP

Internet Service Providers (ISP) providing broadband Internet access to their existing clienteles can turn into Communication Service Providers (CSP) over night.  Thanks to the Petunia Telemanager™'s SIP technology.

As Tan Tong Hai, of Singapore-based company Pacific Supernet, told CNN in October 2004, the company would prefer to be known as a CSP, a communications service provider, rather than an ISP.

While companies such as Vonage, ATT CallVantage, and Canada based LINGO are already offering Voice over the Internet in the North American markets, ISPs are at an advantage to deploy Petunia Telemanger™ with its SIP solution and offer similar services to their existing clients and boost their revenues.  Everything to gain and nothing to loose.

Key Features

• Web based user interface
• Billing and Statements
• Accounting and Reports
• Provisioning & Service Activation/Deactivation
• Customer Care
• Complex Rate and Route Management
• eBills and Paper Bills
• Agent Commissions
• SIP based VoIP

Benefits

• Single system to manage your business from
• Supports multiple telephone switches, VoIP gateways, maximizing your ROI
• Accessable via the web, allows employees to work remotely
• Agents can take part in the provisioning process, cutting your administrative cost
• Helps you stay on top of your rates and routes, maximize quality and savings
• Modular and customizable so that Petunia can be tailored to your specific needs

Typical Petunia Installation

For Platform Specific Information

•  Petunia Telemanager™ and Excel ADS Platform
•  Petunia Telemanager™ and NACT STX/NTS Platform
 

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