Acacia Softswitch
Acacia Softswitch platform is tightly integrated with
Petunia Telemanager (TM), allowing ISPs and traditional
voice carriers to offer VoIP services and boost revenues
that otherwise will be passed on to a competitor.
Combined with Petunia Telemanager (TM) as the back-end
user interface for company staff and customer service,
and augmented by Petunia's WebCommand (TM) end-user
interface, this turnkey solution has become the platform
of choice for various business models. In addition to
the carrier market, Acacia combined with Petunia Lite
(TM) is the ideal solution for small to mid-size
businesses with geographically dispersed workforce such
as law firms, real estate and multi location businesses.
Key Features
• Outbound Calling
• Incoming ACD
• Voice Mail
• Follow Me
• Speed Dial Numbers
• Real-time traffic reports
• Web based management facility
• Web Tool for Call Centers/Law Firms
Benefits
• Centralized Provisioning/Management
• Self-service/My Account - End-user Interface
• Scalable
• Ready to be Deployed and Generate Revenues
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